On Nov. 25, Texas Lawyer published a cover story featuring the attorney-client relationship between Gordon & Rees Houston office managing partner Joseph W. DiCecco and Hayes Industries founder and CEO Norris Hayes, whom DiCecco has represented for 22 years.
In the article, titled “Keeping Clients,” DiCecco and Hayes discussed what it takes to maintain a decades-long attorney-client relationship and the friendship and mutual respect that have cemented their work together on bet-the-company cases.
“That’s the best thing I’ve had with Joe, the personalized service and attention. No matter what issue I have, he takes interest in it personally,” said Hayes, whose manufacturing business is based in Sugar Land, Texas.
In the article, DiCecco described the importance of focusing on clients’ needs and producing a tangible outcome as well as working nonstop until their objectives are achieved.
At Gordon & Rees, DiCecco stresses the team approach to client retention and the significance of nurturing client relationships. DiCecco has more than 100 longstanding clients like Hayes, with some relationships dating back to the 1980s.
DiCecco chairs Gordon & Rees’s Commercial Litigation Practice Group and is a member of the Business Transactions, Insurance, Health Care, and Hospitality Practice Groups. For the past 29 years, he has served the business, transactional and litigation needs of business, industrial, manufacturing, financial, and health care clients. DiCecco also has a large insurance defense practice, and is listed as panel counsel for a myriad of major international insurers.
To read the full article, go to www.texaslawyer.com.